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Today we’re again joined by Ian Landsman, creator of HelpSpot and co-host of the Bootstrapped podcast. Ian has been building and running his self-funded helpdesk product HelpSpot for 13 years, and along the way he’s learned a lot of lessons about running a successful business online. Today we talk to Ian about the advice he gives to people building their first business, his new side project Thermostat.io, and his experiments with freemium in SaaS.
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Show Notes and Links
- @ianlandsman – Ian Landsman on Twitter
- UserScape – Ian’s company that holds all his products
- HelpSpot
- Thermostat.io
- Bootstrapped – Ian’s podcast that he co-hosts with Andrey Butov
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