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We’re joined today by Sarah Hatter, founder of CoSupport and speaker at Release Notes 2016. Sarah talks to us about her work with CoSupport, the difference between “customer support” and “customer service”, and strategies that indies and small teams can use to provide excellent service efficiently.
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Today we chat about Charles’ recent adventures in naming things and the process he uses when coming up with a name for a new product or business. We discuss trademarks, choosing the right domain name, and using a .com domain versus other top level domains.
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We’re joined again today by Ariel Michaeli, co-founder of AppFigures and speaker at Release Notes 2016. Today Ariel shares how he has gained needed expertise, his experience in hiring his first employee, advertising, and more.
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We’re joined today by Ariel Michaeli, co-founder of AppFigures and speaker at Release Notes 2016. Ariel shares the story of how AppFigures started, his earlier history launching iOS games and other businesses, and lessons learned from watching his clients.
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Today we continue our conversation about our efforts in email marketing. We talk about generating regular content, stealing ideas from competitors, email frequency, automated email campaigns, and more.
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