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Today Charles talks about how the recent postponement of the U.S. income tax filing date is affecting his business. We talk about seizing an unexpected advertising opportunity, a sudden new deadline that hits tomorrow 😱, and walking the fine line between being helpful in the face of a natural disaster and the appearance of profiteering. Continue reading
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Welcome to Release Note: Pandemic Edition. The COVID-19 pandemic is in the news and in everyone’s conversations, so on today’s show we talk about how we expect this pandemic to affect our businesses and how it might affect yours. Continue reading
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Today Charles tells the tale of how he accidentally put his new client portal into production. We also talk about the potential risks involved with launching a product in this way, the advantages of being small and nimble, and how Charles might be able to turn the flexibility he displayed into a marketing opportunity. Continue reading
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Today we continue our conversation about Charles’ new client portal and talk more about the e-signature solution that he’s searching for. We talk about the benefits of “buying” versus “renting” software, why changing his client portal solution will affect his marketing and messaging, and why Charles might end up paying someone to build an e-signature tool for him. Continue reading
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Today we talk about about Charles’ recent realization that he probably shouldn’t be writing code anymore. We talk about how he came to that realization, how it makes him feel, and what it means for his business. Continue reading