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Today we talk about some of the “strong opinions” that exist surrounding the changes that have been made to Safari in the current betas of iOS and MacOS. In particular, we discuss public reactions to these Safari changes, how Apple has responded so far, and what lessons we can draw from this when we consider major changes in our own products. Continue reading
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Today we catch up with Charles and the email advertising campaign that he recently ran for RelaNet. Charles shares some numbers on the performance of the campaign, and he expresses frustration about his inability to run promotions more frequently. We talk about growth bottlenecks, automation, finding contractors you can trust, and more. Continue reading
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Today we talk to Joe about an issue he’s been facing with the product he’s contracting on: How can you tell when it’s time to put your foot on the gas, and when does your product need a little more time to develop? We consider when to start a marketing push, when to keep testing the waters, when your product needs a few additional features, and when the problem isn’t the product at all, but rather the marketing. Continue reading
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Today we’re talking about an article from Justin Harter that really resonated with us. It’s a story of someone who owned his own services business, struggled to make it work, found some success, and burned himself out. We talk about feeding “the hungry ghost”, the danger of your indie/bootstrapped business turning into “a successful failure”, deciding when enough is enough, when to walk away, avoiding burnout, and a lot more. Continue reading
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Today we tackle the question of when to part ways with a customer. Charles shares the story of a customer that he recently had to fire, then we do a postmortem to consider whether firing the customer was the right response, and how that outcome could have been avoided. Continue reading