Recent Podcast Episodes

#244: They Don’t Fit Down the Tubes

Play

Today we’re talking about the relatively new phenomenon of “cashless” brick-and-mortar storefronts, that have started appearing in New York where Joe lives. We use that as a jumping off point to talk about how flexible we should or shouldn’t be with our customers, especially when it comes to terms of payment. Continue reading

#243: That’s Going to Take a While

Play

Today we’re talking about what we want to achieve in the new year. We discuss our goals, and how we want to achieve them. We also have an announcement about our conference in 2018. Continue reading

#242: 100,000,000 GB of RAM, Approximately

Play

Today we share our take on some Apple news and rumors that have recently come to light. We discuss some changes to the App Store Review Guidelines that will affect white label apps in the iOS App Store, how those changes might affect other non-white label apps that have been affected by Apple’s crackdown, some false rumors that have been debunked, and what we know (and don’t know) about Apple’s “Project Marzipan.” Continue reading

#241: Brute Force Customers (part 2)

Play

In this episode we continue our conversation about Charles’ efforts to attract new RelaNet customers using cold email outreach. Today we talk statistics: response rates, positive response rates, rates of closing the sale, and more. Continue reading

#240: Brute Force Customers

Play

Today we talk about Charles’ efforts to attract new RelaNet customers using cold email outreach. We talk about his source of email addresses, his vetting process, the email scripts he uses, how he tracks which emails are opened, and how he’s using data to optimize his email effort. Continue reading